There’s still a thrill in closing a deal.That moment when value aligns, trust is built, and the handshake seals it all. It never gets old. But over time, I’ve found myself wanting more.Not just the deal, but the difference it makes. What truly changes for the customer?Are we solving the right problem or just the …
2018: I was 27, newly engaged, and hungry to prove myself. During the appraisal, Highest rating? ✅ Promotion promised? ✅ So I did what any ambitious 20-something would : tripled my hustle. Soon, I was drained. The company was spiraling. Nothing was working. One evening, my manager sat me down and said, “Take a break. …
Lately, my daughter’s been glued to her “My First Transport” book and our car’s steering wheel. While other toys sit ignored, this little one seems deeply logistics curious and I can’t help but smile: the DNA is clearly live and kicking. That little moment got me reflecting It took me back to 2017. I was …
First Posted on LinkedIn – 04.03.2025 One quarter, I was the Best Sales Guy in India. Six months later, I was under PIP threat. Did I stop working? No. Were my accounts shut? No. Was my pipeline weak? No. Then what changed? The Management’s Mindset. I had started questioning the rotting system, and that made …
The sense of Ownership makes you do things differently. A very small trait per se, but can move a mountain in the professional life. This was instilled in me since childhood but came to light during my times at Rivigo. Deepak Garg (or DG, as he is widely known as) had set up the Rivigo …
Year 2014. I had just started working as a sales professional. B.Tech was my educational degree. Ofcourse, opting not to work as an Engineer and working for a startup was not a regular norm for a middle class Gujju boy. Adding fuel to the fire (at home!) was rejecting an admit from an Australian University …
Your Firsts are always the one you don’t forget. Let that be your first date, your first vehicle, your first interview, your first salary so on and so forth. I clearly remember my every First’s! Biology didn’t interest me and being an above average kid of the 90’s, I entered Engineering college. Somehow managed to …
I read #greenlogistics somewhere yesterday which led me to some thinking. I have been a part of the supply chain industry for close to 5 years now and have heard both the pain points of the end users – operational aspect as well as tech aspect. As a matter of fact and as mentioned in …
We live in a world where Marketing and Customer Service remians the backbone behind every customer purchase, whether it be the Bumper Sale around every festival or the fancy Push Notifications, the post sales help or the reliability factor. The on-the-go activity has increased drastically and with all fairness it has eased our life. I …
1. “Can you please help me with that”2. “Do that” Two sentences directed to do something, but both are represented so differently that it plays with the emotion of the person to whom it is directed. Communication is the key in any relationship, whether personal or professional, but the way it is communicated remains to …